FAQ

Returns policy

If your goods are faulty, or for incorrectly fulfilled orders, please contact us to rectify the situation immediately for you.

For our T-shirts, as we operate a print on demand business, we are unable to accept returns for alternative sizing or change of mind. To help with making the right choice, we have included a sizing chart in each product description. Please check the details carefully before ordering. But if something isn’t right for you when you receive your product, please contact us and let’s work out the issue together.

 

What type of printing do you use?

We use Direct-to-Garment (DTG) and Direct-to-Film (DTF) printing which means we only print what we need and can avoid waste. Our printing partner prints and ships our products from Melbourne, Australia.

 

Garment care

To take the best care of both your garment and print, we recommend turning the item inside out and washing on a cold, gentle cycle. Do not dry clean or tumble dry. Warm iron, inside out.

 

Delivery

Our products are printed and shipped from our printing partner in Melbourne, Australia. From production to delivery, please allow 8-15 business days to metro areas in Australia, or 8-20 days for non-metro areas. Our service includes tracking on all parcels.